Statutory and Voluntary Sector
Introducing the essential Core Skills Training for Community Support Workers
The Support Workforce
Is your support workforce struggling? These are very challenging times for support workers. Let’s be clear here. At the best of times, supporting and motivating others to make substantial life change is difficult. Really difficult!
In recent years, the support workforce is under rapidly increasing pressure. Housing shortages, mental health waiting lists and reduced access to timely health and support services means Support Workers are struggling with increasing and more complex caseloads than ever. Service user engagement is compromised when workers are too thinly stretched and cases carry challenging complexity. Support workers themselves feel stuck within and alongside other services with which they work.
My experience: Why work with me?
Structural reorganisation and the development of community hubs may have resulted in inconsistency of training within teams. Those fairly new to community support roles have not reaped the extensive training benefits and opportunities from Government funding of yester-year.
Core Skills Training – Unique, updated and fit for modern day problems
Based on evidence-based psyscho-therapeutic principles this training will enable workers to guide service users in self-management, coping, self-motivation and self-evaluation skills by:
- Building the trusting alliance (the most robust predictor of positive outcome)
- Embedding facilitation skills across different demographics, to support collaboration
the art of questioning techniques to enable respectful curiosity, guided discovery, build resilience, nurture hope and enhance motivation. - Using person-centred assessment approaches and specific case conceptualisation procedures to identify risk and protective factors.
- Methods for collaborative goal setting that nurtures hope.
- The use of selected ACT*(Acceptance and Commitment Therapy) techniques to facilitate greater psychological flexibility. Find out more about Acceptance and Commitment Therapy.
- Modelling and enabling dialogue and language relating to the vision and actions of change.
- Ways to seek out feedback from service users about their own performance.
- Support and motivate service users to develop supportive community and social networks.
Does your workforce need this training?
Yes, if they are struggling to fully engage service users and get the outcomes required to secure future funding.
Yes, if there is a lack of standardisation of practice across teams and/or workforce.
Yes, if workers are not aware that the success factor is the quality of the collaborative relationship – the how it’s done, rather than what is done.
Yes, if you do not have an effective and standardised model of case conceptualisation
Yes, if you are interested in incorporating elements of ACT into your support methods
Training can be taken either as a whole package, as single or specific elements.
My Experience
My experience – why work with me?
I have coached, supported, trained and educated people my entire working life. I have not only trained over 1500 support service professionals in a variety of qualifications, but have also authored and delivered accredited ‘support worker training’ in community participation parenting projects working with some of the most disadvantaged members of society.
So, are you ready to upskill and update your team for modern day practice?
Not sure what you need?
Get in touch to discuss your needs…
Companies & People I’ve Worked With
Testimonials
The quality of the tuition is of the highest standard, with experienced staff commenting that it is the best training they had ever received. Overall, it is a pleasure to work with Maria. Her style of delivery is highly appreciated by participants and her management skills and attention to detail gave me confidence in the delivery of the training programme”
Involving everyone. Making learning fun. Creating a culture where it is OK to not know/ask questions.
Training has been excellent and well delivered. Great support. Timescales were just right and kept myself focused.
Maria is a good trainer who keeps things fun and interesting. Good debates.